State Farm® Insurance Agent Libby Winston

"Very happy with the services I’ve received from this office. I’ve been working with Linda for a few years now. I always feel like they get back to me promptly when I have any questions and/or concerns. Always friendly, professional, and informative. Highly recommended!"

"Great team and customer service. A special thanks to Linda for her always prompt replies and outstanding service :). Would recommend to a friend, family, or anyone in need of a good insurance agency."

"Marin County State Farm agent Libby Winston and her team have given us prompt and always helpful service for over 20 years. You never want to have to call your insurance agent because that means something bad has probably happened. And then, when you do, the last thing you want is more agony from a tone-deaf, uncaring bureaucratic agent or assistant. With Libby and Linda, that fear never arises. You know you will get straight answers, clearly presented, and thoughtful suggestions on how to manage the situation. Also, recommendations for quality repair services. Five stars all the way."

"I like very much how Libby's office always returns my calls, and e-mails, and they are very knowledgeable."

"Linda has always been great to work with. She is professional, personable and always prompt with responding to any of my insurance needs. I highly recommend this State Farm agency."

"They've been incredibly responsive and helpful after we bought our home and helped consolidate with our cars!"

"I had a great experience with Linda as she assisted me with paying our invoice. She was knowledgeable, patient and very helpful."

"Linda is an excellent customer service rep! She is thorough with explaining my coverages, she aims to provide the best rates possible, and she has a keen eye for detail. I have been with SF/Linda for 10+ years and I’m always happy with the care and consideration she provides."

"By far this best insurance agency. Very helpful with getting you the best insurance rates."

"Linda has always been extremely pleasant to work with and can always be counted on to do a professional job with her usual cheerful enthusiasm"

"Linda was awesome helping us navigate questions about all our insurance policies. She added our new car to our policy so fast and found us some discounts that made sense now that we are a 3-car family. She took the time to explain the why behind the price increases on our home insurance. We really appreciate her expertise and advice. Thanks, Sonia"

"Always treat me the best way possible in a frantic world."

"Dealing with customer service is sometimes, many times, just a pain; we all know that. It generally feels like who you're interacting with is doing the bare minimum before moving to the next customer. A few weeks ago, I had to make extensive changes to my State Farm policies, so I decided to talk to a human vs using online chat or email. I couldn't get ahold of Libby and instead got Linda on the phone from Libby's office. I explained my situation, which I thought was complex, but she listened carefully and asked clarifying questions while taking notes. She was calm and friendly to the point that it relaxed me. But that wasn't especially wowing, even though I was thoroughly pleased with the interaction. After making note of all my requested changes, she told me that I wasn't getting a specific discount that I should have been getting given my situation, and it seemed like it's been like this for years. I've been a customer for many years. She also said she'd look into it and have their back-office team figure out what credit I need. I thought, "Oh, well, that's all nice of her to notice this discrepancy and say something. After all, it's completely unrelated to why I was calling in." In three weeks, Linda emailed me to follow up and let me know that Statefarm had sent me a check for over $1K in addition to another credit I'll receive in my current bill for the years of not getting the credit I should have been getting. I was, and I'm still in shock. Who does that? Thanks to Linda, my faith in State Farm and customer service in general has been completely restored. Linda's going above and beyond is just beyond all my expectations, and Linda, if you happen to read this, I can't thank you enough!"

"she was fantastic and grrrreat customer service skills"

"Linda was extremely helpful in getting me set up and getting me a great rate!"

"We've been with Libby for years and have always appreciated her good advice and direction. Recently, Linda in her office noticed that we were not receiving the full range of discounts to which we were entitled as we have multiple lines with State Farm, and she submitted the correction and SF refunded years of discounts to us, plus interest. I don't think there's another insurance company that would do this...thanks Linda, Libby and State Farm!"

"Linda always superb and helpful and State Farm was the better choice"

"We have been with Libby and her team for multiple years. They are always kind, professional, knowledgable, and we really feel that they have our back. They want to provide the best insurance policy they can for our needs. Shout our to Darnell and Libby, whom I've had the most contact with, and my small amount of contact with Linda, was always great! Never feel like we are "bugging" them when asking questions, which is wonderful to have people so available. thank you!!"

"Linda is always so helpful and responsive to all our needs ! She’s the best :)"

"Linda is the best! She is super quick and answered all our questions with ease. Linda makes sure we have the best rates and coverage. State Farm will have my business! :)"

"We have been with Libby for years and she and her team have always provided excellent service. We are returning from an international assignment and needed both auto and home insurance as we are purchasing another home. Although State Farm can no longer provide home insurance in CA, Libby had Linda help us find alternative home coverage to support our purchase. Linda has been proactive and timely in arranging both forms of insurance for us. Cannot say enough about the great support Linda provided and timely responses given we are 15 hours difference in time zones. Linda, thanks for your help in getting our coverages in place and making our lives so much easier the last 2 months!"

"I had just bought a car and wanted to insure it ASAP. Linda L. @ Libby Winston Insurance & Financial Sevices called me back right away and very efficiently told me what my options were. She reassured me that she could help and she did. Since Linda has continued to offer excellent service in the form of clear and timely communication and transparency. Thank you Linda!"

"Libby has been my homeowner's agent for the past few years. On every occasion of enquiry she has been generous with her time while efficient in her conveyance of her broad knowledge of insurance. Kind in spirit, professional in her support, I am so grateful to have her as my agent."

"Linda Leuthy was very helpful and thorough when helping me deal with the loss of one car and then adding a new car, seamless! Kathryn"

"I have confidence in dealing with miss linda. She's keeps me well informed And is always polite even if I call her ten times. She has made my dealings with state farm a pleasure."